Terms & Conditions
Copy Power Terms & Conditions
The following are the applicable terms & conditions for working with Copy Power, LLC in any capacity… via copywriting or other services, DIY e-courses, digital trainings & self-led programs, group coaching, or others.
Please take the time to read through this document, as you will get a lot more out of our work together if you’re aware of and abide by these terms & conditions.
By hiring Copy Power and/or paying your invoice, you agree that you have read & agree to the following terms and conditions. If you decide not to read them, Copy Power, LLC will not be held responsible.
Mostly, it’s because I’m so excited to work together & get you to your next stage in business that I created these. Throughout the document, you (the client, purchaser of a service, or purchaser of a Copy Power program) will be referred to as “you.”
Copy Power, LLC is not a lawyer, health or mental health care professional, financial advisor or planner, counsellor, etc. Any advice given in these areas will be 100% well-intentioned, but are not to be considered official legal/financial/medical advice.
In return for the fees payable by the client (or by a third party on their behalf), Copy Power agrees to provide the service paid for, as described at the time of payment & sign-up. Services will not be delivered until payment is made.
Copy Power will work with you to provide services, creative deliverables, identify solutions and offer suggestions, solutions, and advise based on their own personal experience in the online business & marketing industries. It is up to you to follow the advice given or not.
You (the client) fully accept responsibility for decisions & courses of action made as a result of the deliverables provided. You will not hold Copy Power liable or accountable for any loss, liability, claim or cost incurred by you (or any person related to you), whether direct or indirect, related to the deliverables or services, including without limitation in respect of any mental, physical, emotional stress, financial situation, perceived failure, delay in success, or any other result you deem undesirable. You are the one in charge of your life & your business, not Copy Power.
Copy Power will never share any sensitive or non-sensitive information about your and your business unless given permission by you. Coaching sessions & emails used to exchange information before services are delivered are considered 100% confidential. However, Copy Power may refer to you as an example or “success story” through copywriting services, 1:1 coaching, or via digital trainings if you provide such information.
Sensitive information will only ever be shared if mandated by a court, or if it’s clear your business model is out to cause deliberate harm to others. (But if you’re a good, law-abiding citizen, there’s nothing to worry about.)
Copy Power will do its best to only choose & use softwares to conduct & deliver client work with the highest standard for security. However, if one of these companies becomes compromised & information is leaked, Copy Power will not be held responsible, and you’ll have to deal with said company directly. (And we’ll probably be dealing with them right along with you, because your privacy is important to us.)
Scheduling, Cancellation, No Shows, Etc.
It is suggested when a session is purchased that you go ahead and schedule the calls you know you can commit to.
Re-scheduling is allowed up to 48 hours in advance, though constant, repeat re-schedulers may be asked to not book through Copy Power in the future. This isn’t to inconvenience you, but we want to be prepared to show up our best selves to help you, and constantly jumping schedules does not allow us to do that.
Refund Policy: Copywriting Services & Other Types of 1:1, Custom Work or Sessions
If a service is ordered (such as done-for-you tech setup), it is considered “commissioned” at the time of purchase, with time set aside to complete that can’t be booked-over by something else, and therefore is non-refundable.
A follow-up email will be allowed for each service to clarify any questions, but after that, the service is considered delivered & terminated. (Unless otherwise stated in a contract.)
Refund Policy: Online Classes, Trainings, Bundles, Etc.
Copy Power has a 48-hour, no-questions-asked refund policy for all pre-recorded online classes & trainings, unless stated otherwise on the sales page or in the sales copy for that specific product. (Digital trainings, downloads, etc.) As long as the refund request is made within 48 hours of purchase, it will be honored. (Please note though that if the request comes in on a weekend or a holiday, we will get to it once we are back in the office. We are not a large enough company to have a 24/7 staff.)
After the 48 hours, no refunds will be given, as it is plenty of time to get to know the material & see if it’s right for you.
It is up to Copy Power’s discretion, but things like bonuses (if offered on a particular sale) may be held back until after the refund period.
If you sign up for monthly payment plans, you still have access to the 48-hour, no-questions-asked refund policy. However, once the 48 hours pass, you are still considered “under contract” to complete your payments on your purchase.
Copy Power understands that sometimes life happens & credit card numbers change, so you will be notified if a payment doesn’t come through & be given the chance to update your information to resume your payment schedule.
However, after the 48-hour refund period passes, any payments made towards the purchase will be non-refundable, even if you do not complete payment.
After sufficient notice is given via email & payment still hasn’t come through, your access to your purchased product or program will be suspended until payment resumes. You will have 90 days to resume payments, until access is considered lost & deposits non-refundable.
Any & all Copy Power material is subject to copyright and other intellectual property rights. These materials may not be recorded, used, or reproduced without written, express permission of Copy Power, LLC.
You understand that all action taken is performed voluntarily and is your own responsibility. Clients should seek independent professional advice before undertaking any physical, business, or investment actions if they want to be able to hold another party responsible. (Copy Power will not be held responsible.)
By entering into an agreement by paying any amount to you Copy Power, you agree to abide by the terms and conditions above.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Copy Power may collect personally identifiable information, such as your:
– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
– Job Title
If you purchase Copy Power’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Copy Power may also collect anonymous demographic information, which is not unique to you, such as your:
– Household Income
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Copy Power’s public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Copy Power collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Copy Power may also use your personally identifiable information to inform you of other products or services available from Copy Power and its affiliates.
Sharing Information with Third Parties
Copy Power does not sell, rent or lease its customer lists to third parties.
Copy Power may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Copy Power may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Copy Power, and they are required to maintain the confidentiality of your information.
Copy Power may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Copy Power or the site; (b) protect and defend the rights or property of Copy Power; and/or (c) act under exigent circumstances to protect the personal safety of users of Copy Power, or the public.
Tracking User Behavior
Copy Power may keep track of the websites and pages our users visit within Copy Power, in order to determine what Copy Power services are the most popular. This data is used to deliver customized content and advertising within Copy Power to customers whose behavior indicates that they are interested in a particular subject area.
We may now or in the future use behavior-tracking software such as heat maps, click through trackers, mouse trackers, or other ways to determine how users interact with our website.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Copy Power. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Copy Power website.
The Copy Power website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Copy Power pages, or register with Copy Power site or services, a cookie helps Copy Power to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Copy Power website, the information you previously provided can be retrieved, so you can easily use the Copy Power features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Copy Power services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Copy Power secures your personal information from unauthorized access, use, or disclosure. Copy Power uses the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Copy Power does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, Copy Power may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Copy Power or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Copy Power, you may opt out of such communications by Clicking the unsubscribe link at the bottom of each email..
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Copy Power welcomes your questions or comments regarding this Statement of Privacy. If you believe that Copy Power has not adhered to this Statement, please contact Copy Power at:
Copy Power, LLC
PO Box 128 Asheville, NC 28801
Effective as of March 4, 2021